You may or may not know that we have a team of meteorologists working on-site at Heathrow helping mitigate weather risks, reduce costs and improve ways of working.
As well as providing weather forecasts we worked closely with Heathrow staff to develop a Snow Response Forecast to help the airport team make key operational decisions as early as possible to improve the experience for all passengers.
The Heathrow Awards event aims to recognise the ‘best and brightest’ supply partners in Heathrow’s supply chain in its pursuit of making every journey better. It celebrates the 400 companies that work with Heathrow Airport, and the 76,000 people that make Heathrow run smoothly and efficiently. There were six award categories which ranged from ‘keeping everyone safe’, to ‘giving excellent service’ and ‘working together’. We were shortlisted alongside organisations including Atkins, Bagport, Bradford Swissport and Mace.
Abigail Barbour, Air Transport Key Account Manager and James Shapland, Met Office Operations Manager (based at Heathrow), attended the awards evening on 2 November when the winners were announced.
The statement by the award panel read: “The Met Office team of on-site meteorologists aim higher in the way they partner with Heathrow to mitigate risks, reduce costs and improve ways of working. When poor weather conditions threaten the airport operation, there needs to be a plan B, C and D. The Met Office worked closely with Heathrow to build a Snow Response Forecast to help the airport team make key operational decisions as early as possible to improve the experience for all of our passengers. I would like to thank you all for your dedication to provide Heathrow with the best possible service over the years, and we look forward to future successes.”
James Shapland added: “The excellent and diligent team of onsite meteorologists are privileged to work with such engaging and responsive colleagues as Heathrow Airport. This award should recognise the collaboration between the two organisations to minimise the impacts of weather on the passenger experience.”